We replaced the hard drive on our computer this week. We realized there was a problem last Sunday morning when the computer suddenly couldn't "see" any internet capabilities, nor could it "see" the printer. Most everything else was okay. But we found that a computer that works but has no way of communicating is almost worthless.
A phone call to HP tech support took a half hour and got us to the point of, "since your computer is now out of warranty (it is 2 years old), it will cost $150 for 6 months of tech support, and we'll fix your problem."
Then came the call to our home teacher--who just happens to do computer repair as his business, even HP warranty work. I fully intended to pay him for his service--after all that is his livelihood. (I've tried to be careful and not ask the doctor in the ward about problems, etc.)
With Bro. Freestone's help, we installed a new hard drive with 1TB of memory. Actually, he had Elley do all the mechanical stuff--screws, cords, etc. It was good for her to know that she could do something like this, and in reality, Bob didn't actually DO the repair. Maybe that is the best way for him to keep his business side separate. However, he did have the right disk with the HP "tattoo" so the operating system would accept the larger hard drive.
Since then, it has been a matter of restoring files from the external hard drive back-up, reinstalling soft ware, reconfiguring settings to the way we want. After 3 days, the computer is now ALMOST back to normal.
Except the printer still won't work. I have a feeling I need to go find a driver.
And, as soon as the pictures finish copying,
I'll post some pictures of the updates around the house.
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